General

Q: How do I communicate with the design team?

A: Communication is an integral part. We love receiving ideas, brainstorming with our clients as well as colleagues. We can discuss your project via phone, email or live chat. Communication is not limited only to the design process; feel free to contact us for advice and guidance before, during and after your project. Also, we will be creating an account area for your project through which you will be able to view the complete progress of your order and communicate with your dedicated account manager.

Q: What sort of materials do I have to submit before the design process begins?

A: Once you choose a package which suits your needs, we are willing to receive any piece of information which you feel correctly expresses your needs. This might include a picture, business name, drawing, poem, perhaps your favorite book. We encourage you to be creative during this brainstorming and submission stage.

Q:What is your standard turnaround time?

A: Our estimated turnaround time is 2 to 3 business days, however this may vary for certain services depending upon the complexity of the requested changes. Be well informed that we do not work on weekends (Saturday & Sunday)

Q: What if I need my first draft urgently?

A: You can receive the expedite delivery by paying $100 additional.

Q: How do I pay for my logo design?

A: Payment is simple, fast and secure through our website. We accept Credit Cards, Paypal, Wire Transfers and Certified Bank Checks.

Q: I can't seem to find a package that suits my requirements. Can I order a custom made package?

A: Yes, you can specify your requirements to our design consultants and they can sort out a plan that suits your needs.

Q: Do you have a refund policy?

A: Yes, we do. For more details please visit our terms & conditions page.

Q: How can I be aware of the progress of my order?

A: The complete order progress will be visible in the account area.

Q: Does BrandedLogoDesigns take orders with graphic adult material?

A: No, We do not.

Q: Tell me about your Order Process?

A: To get started you can fill the signup form, select the desired package, input instructions about your artwork & make payment for the order amount. Once all the of the details are filled in and the payment has been made, you will automatically receive an order confirmation note.

Q: Will there be any compatibility issues of my logo, banner and/or website with any medium?

A: There won't be any compatibility issues with the artwork as we will be providing completely customizable, print ready, images, font and color description, source codes & web ready formats as a final product. We also cater to customers with specific format requirements.

Q: How do I pay for my Order?

A: Payment is simple, fast and secure. Through our website's secure payment interface, you can conveniently process the payment for your order. We accept all internationally standardized modes of payments such as: Credit Cards, Paypal, Wire Transfers, Certified Bank Checks, etc.

Q: Is there any upfront payment?

A: For all logo packages you are required to process the payment upfront. However, for brand packages you can opt for a payment plan.

Logo

Q: How fast will I receive the final files for my logo?

A: Depending on the package you choose, you will receive the final product within one to three business days.

Q: After I approve my custom designed logo, will I own the rights to it?

A: OAbsolutely! As per our policies, once the final product is delivered, you get complete ownership rights of the logo design.

Q:What happens if I am not happy with my logo design?

A: We offer a 100% satisfaction guarantee which entails UNLIMITED revisions, meaning that you can request as many changes as you want until you are fully satisfied. However, if you still feel not to continue with the order you can ask for a refund complying with our refund policies. For more details visit our terms and conditions page.

Q: How many logo concepts will I receive?

A: It depends on the package you choose. All potential logo designs are hand crafted by our team, giving each logo a concept of its own creative identity. Having more logo choices is beneficial, so consider premium and executive packages in order to have a larger pool of logos.

Q: How will I receive my final logo design? & In what formats will it be delivered?

A: A set of AI, EPS, PSD, GIF, TIFF, PNG & PDF vector formats will be delivered to you through your account area. All materials are provided to you in a high resolution format, and are compatible with both Mac and PC.

Q: My logo is designed, now what?

A: After receiving your final logo design, you will be able to integrate your unique brand image on stationery, websites, business cards, even coffee mugs. Simply provide the source files for the finalized logo design, in high resolution format, to your local or online print shop.

Q: What if my logo gets deleted from my system, will you provide me another copy?

A: We can send you another copy as we keep your final product saved in our database for 30 days.

Q: What if I have an idea for my logo design?

A: You can specify your idea at the time of order placement while submitting logo brief and can even attach files.

Print

Q: What is the turnaround time for designing my print items?

A: 2 to 3 business days once the logo is finalized, or received from you (if not designed by us) along with complete text in an editable word document & high reso lution images that you would like to have on the artwork.

Q: Do you also print the design work?

A: Yes, we provide printing services .

Q: How long does it takes to receive my prints?

A: It takes 5 to 7 business days to deliver your prints.

Q: Do you also provide copy writing services?

A: Yes! We do, depending upon the requirements.

Q: Why do I need print materials?

A: For customers visiting your location or to market your brand physically you require a comprehensive set of marketable print items.

Q: What if I am not satisfied with the work?

A: We offer a 100% satisfaction guarantee which entails UNLIMITED revisions, meaning that you can request as many changes as you want until you are fully satisfied. However, if you still feel not to continue with the order you can ask for a refund complying with our refund policies. For more details visit our terms and conditions page.

Social Media

Q: What are the different social media platforms that you provide designs for?

A: Facebook, Twitter, Youtube & blog theme.

Q: How do I get started?

A: Select your desired package and provide details about your website as the designs are to be in accordance with the website layout.

Q: Is there a brief that I need to fill?

A: A brief is not required you would only be required to specify the details to be seen on the artwork.

Q: What is the turnaround time for social media designs?

A: 2 to 3 business days.

Q: What will be the final product that I will receive?

A: Complete source files used in the artwork along with the images.

Website

Q: How do the website design and development process work?

A: Initially, within a turnaround time of 2 to 3 business days, you are sent a website design layout as the design is focused on start. You are allowed to request unlimited changes & approve it once fully satisfied. Upon design finalization, we then move towards the development phase, where your finalized design structure is coded, content is integrated and pages are made active; you are then provided with the a demo website link to test the overall functionality of the website along with CMS credentials (If included in package). As soon as you finalize the project, your website is switched LIVE.

Q: Will I get the source file of the Website?

A: A: Yes.

Q: Will you upload the website on my hosting/server and is there any additional cost for the same?

A: This may vary depending upon the package you have selected, but there will be no additional cost transferring source files to your hosting server.

Q: Do you provide content writing services for the website?

A: Yes! We do, depending upon the requirements.

Video Animation

Q: Why do I need a video?

A: A video can be used in many ways, such as demonstrating a product, showcasing your musical talent, projecting your application, telling others about your corporate existence, online training, explaining a concept, promoting a service, supporting sales, making your brand viral etc.

Q: How do I get started?

A: To get started you can fill the signup form, select the desired package, input instructions about your artwork & make payment for the order amount. Once all the of the details are filled in and the payment is made, you will automatically receive an order confirmation note.

Q: What is the turnaround time for video animation?

A: Depends on the frames per second & required duration of the video. A normal turnaround time is around 4 to 6 weeks.

Q: Is there a duration limit for the video presentation?

A: No, you can specify the duration as per your requirement.

Q: In what format will I receive the video?

A: AVI for greater quality, DVD for commercial use & MP4 for website use.

SEO

Q: Why do I need SEO?

A: Over the years, SEO has become a very crucial element among different online marketing approaches and with the changing trends, it has developed itself as a need to successfully market one's brand presence online.

Q: How does SEO works?

A: SEO services involve Keyword analysis, Off-site & On-site Optimization, Link Building, Indexing, Social Bookmarking & Content marketing activities that promote your brand effectively on different online platform relevant to your business.

How many keywords can I select is there a limit?

A: You can select different packages depending upon your requirements for keywords

Q: Is there a time limit for SEO?

A: There is no time limit for SEO as it is an ongoing activity. However, you can choose different monthly plans depending upon your needs

Q: Is there a turn around time for SEO?

A: There is no turn around time for SEO services as it is relatively a long term & ongoing activity.

Q: How do I get informed about my website ranking progress?

A: You get a comprehensive analytical report on a weekly basis, which highlights the progress & improvements of your website.

Q: What is the final product that I get for SEO?

A: You only get weekly progress reports that show the standing of your website, since SEO is a marketing activity.